THANK YOU FOR USING ALIEXPRESS.

These AliExpress.com Terms and Conditions for platform transactions by EU/EEA/UK Consumers (this "Contract") describe the terms and conditions under which you, as a registered member who is also a consumer in the European Union/European Economic Area or in the United Kingdom, may conclude online transactions with third party sellers that are registered members of our Sites (as this term is defined below) and supply certain product(s) or service(s) to consumers in the European Union/European Economic Area or in the United Kingdom, under the sale terms and conditions established by each third party seller, through websites, mobile sites, mobile applications and other online transaction portals owned, operated, branded or made available by AliExpress.com (as defined below in clause 1.2) from time to time which relate to the AliExpress e-commerce platform, including but not limited to the web and mobile-optimized versions of the website identified by the uniform resource locator "www.aliexpress.com", and the mobile application of the AliExpress e-commerce platform, but excluding expressly www.aliexpress.ru and www.tmall.ru (collectively the "Sites").

For the avoidance of doubt, each Online Transaction (as defined below in clause 1.5) is made by and between you and a third-party seller only and AliExpress.com shall not be considered as a party to such Online Transaction, nor shall AliExpress.com be deemed to represent you or the seller in such Online Transaction.

As you are acting as an EU/EEA/UK consumer, please note that to the extent mandatory statutory consumer protection regulations in your country of residence within the EU/EEA/UK contain provisions that are more beneficial for you (such as, as the case may be, withdrawal and conformity guarantee statutory rights), such provisions shall apply. More information on statutory rights for EU consumers can be found here.

1.  Application of this Contract and the Transaction Services

1.1.  Acceptance. You agree that by registering, accessing or using our Transaction Services (described in clause 1.5 below), you are agreeing to enter into a legally binding contract with AliExpress.com. In doing so, you must be of legal age and have the legal capacity to enter into a legally binding contract under applicable law. PLEASE BE ADVISED THAT TRANSACTION SERVICES ARE PROHIBITED TO MINORS AS DEFINED UNDER APPLICABLE LAW. If products intended for children are offered for sale by sellers on the Sites they are intended for purchase by adults. If you do not agree to this Contract, do not access or otherwise use any of our Transaction Services. If you wish to terminate this Contract, at any time you can do so by closing your account and no longer accessing or using our Transaction Services (as defined in clause 1.5).

1.2.  Contracting Party. You are entering into this Contract with AliExpress.com but please note that AliExpress.com may provide the Transaction Services alone but also in conjunction with our affiliates. We use the term "Designated Countries" to refer to countries in the European Union (EU), European Economic Area (EEA) and the United Kingdom. If you have your habitual residence in a Designated Country or access the Sites from a Designated Country you are entering into this Contract with Alibaba.com Singapore E-Commerce Private Limited (incorporated in Singapore with Company Reg. No. 200720572D and registered office at 51 Bras Basah Road, #04-08 Lazada One, Singapore 189554 ("AliExpress.com", also referred to as "we" and "us"). AliExpress.com will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Transaction Services. The collection and processing of your personal data is subject to AliExpress.com Privacy Policy (which includes our cookies policy) and other documents referenced therein and updates.

1.3.  Members Only. When you register and join our Sites, you become a member ("Member(s)"). This Contract applies to you only if you are a Member but it will not affect your agreement with us or our affiliates concerning your membership services of the Sites under the AliExpress.com Free Membership Agreement unless it is expressly stipulated in this Contract or in the AliExpress.com Free Membership Agreement. If you close your account or your membership is terminated by us pursuant to our rights under the AliExpress.com Free Membership Agreement, you will no longer be able to use our Transaction Services. However, if at the time of closing the account or your membership been terminated we identify that you have submitted a valid Online Transaction which has not yet been completed, we will make the proper arrangements for such Online Transaction to be completed or reimbursed, depending on the circumstances of the transaction and the cause for the termination of your membership.

1.4.  Entire Agreement. This Contract is the only agreement between us regarding the Transaction Services and supersedes all prior agreements for said Transaction Services. This Contract incorporates by reference the documents, policies and rules listed below, as well as the related terms and agreements that may be provided by us and agreed by you when you engage with a feature of the Transaction Services, which you agree to comply with to the extent that they are applicable:

- AliExpress.com Free Membership Agreement

- AliExpress.com Terms of Use

- AliExpress.com Privacy Policy (which includes our cookies policy) ("Privacy Policy")

- Intellectual Property Rights (IPR) Protection Policy

In some cases, you may be required to additionally enter into a separate agreement with AliExpress.com or our affiliates or other third-party partners in connection with certain aspects of the Transaction Services not covered by this Contract ("Additional Terms", including to the extent as applicable, if you contract services supplemental to those provided for in this Contract, AliExpress.com Supplemental Services Agreement; and, if you contract Alipay Services (as defined in clause 2.2 below), the Alipay Services Agreement).

If there is any contradiction between the provisions of this Contract and the provisions of the Additional Terms, the Additional Terms shall govern the relevant types of Transaction Services or Online Transactions covered by such Additional Terms.

1.5.  Transaction Services. AliExpress.com provides an online transaction platform and ancillary services on the Sites (such platform and services, the "Transaction Services") which allow Members to conclude online transactions for products or services within the Sites subject to the terms of this Contract. In particular, it will allow you to place, pay, conclude and receive fulfillment of orders for the online provision of products and services within the Sites ("Online Transactions").

1.6.  Changes to the Contract or the Transaction Services. We may modify this Contract (including, for the avoidance of doubt, the related terms and agreements included in clause 1.4 above), publish new rules (including dispute rules) or make changes to the functionalities or applications of the Transaction Services themselves (such as making upgrades, modifications, creating limits or suspending them). If we make any changes (except for formatting or error corrections) to this Contract (including any related documentation) or the Transaction Services themselves, or publish new rules, we will provide you notice through our Sites (including posting the newer version on the Sites) or by other means, to provide you the opportunity to review the changes or new terms with at least 15 days before they become effective (not being retroactive), although there might be instances (such as to comply with a legal requirement or address an unforeseen and imminent danger to protect you or a business user from fraud, malware, spam, data breaches or other cybersecurity risks) where we might need to give a shorter notice period. If you object to any changes we propose to make, you may close your account by submitting an email requesting so to DataProtection.AE@aliexpress.com, by going to "Profile – Delete account" in the mobile application of the Sites or by applying for account deletion at privacy.aliexpress.com. Your continued use of our Transaction Services after we publish or send a notice about our changes or new terms to this Contract and after they have come into force means that you are consenting to the updated terms as of their effective date.

2.  Terms for specific Online Transactions

2.1.  Refusal or Cancellation of Online Transactions. AliExpress.com reserves the right to suspend to clarify and subsequently or directly refuse/reject or cancel any Online Transaction which we, acting reasonably, determine to be in breach of this Contract (including the related documents referred to in clause 1.4 above), or impose penalties or restrictions, for any relevant reason, including compliance with consumers' protection, e-commerce, fraud, cybersecurity or intellectual and industrial property rights regulations or at the request of the competent authorities, without any liability for any losses or damages arising out of or in connection with such refusal or cancellation. ANY restriction to your use of the Sites will be notified to you via your buyer Message Center.

The assessment on the breach of this Contract will be conducted internally, by affected departments of AliExpress.com, including Platform Governance, Risk control and/or Customer Service teams. In particular, AliExpress may suspend your access to the Service for a reasonable period of time and after issuing a prior warning if You frequently provide manifestly illegal content. In such cases, and where the relevant electronic contact details are known to AliExpress, AliExpress will inform you with a statement of reasons and the possibilities for redress.

Please refer to Clause 5.3. ‘Breaches’ for the list of potential restrictions AliExpress may apply to your use of the Sites and the means AliExpress uses to moderate content on our Sites.

Some situations that may result in an Online Transaction being rejected or canceled include, without limitation, those where problems are identified by our credit and fraud control department, where AliExpress.com has reason to believe the Online Transaction is unauthorized, violates any law, rule or regulations or may otherwise subject AliExpress.com or any of our affiliates to liability.

Before authorizing the relevant Online Transaction to proceed and charge the buyer, or before carrying out the final decision on the refusal/rejection or cancellation of the Online Transaction, as the case may be, AliExpress.com may also require additional verifications or information for any Online Transaction, and you agree to provide such verifications and information to AliExpress.com upon request. Failure to submit these verifications and information when requested may result in the Online Transaction failing, in which case AliExpress.com is not responsible for such failure. For the avoidance of doubt, if AliExpress.com finally determines that such refused or cancelled Online Transaction was not in breach of this Contract, we will make the proper arrangements for such Online Transaction to be completed or reimbursed, depending on the circumstances of the transaction. AliExpress.com will not be liable for any losses or damages arising out of or in connection with the refusal or cancellation of the relevant Online Transaction and is allowed to make a determination on any dispute between you and the seller, including the remittance of the funds under an Online Transaction that are held by Alipay (as defined in clause 2.2 below) as instructed by AliExpress.com in accordance with this Contract and the Alipay Services Agreement.

2.2.  Alipay Services and AliExpress.com Supplemental Services.

(i) AliExpress.com may, through Alipay, provide certain services for certain Online Transactions ("Alipay Services"). The Alipay Services are provided to EU/EEA/UK users by Alipay (Europe) Limited S.A. and/or its affiliates (collectively, "Alipay") to receive payment of funds in support of Sites for the Online Transactions. The Alipay Services are provided in accordance with the terms and conditions set out in the Alipay Services Agreement.

(ii) AliExpress.com may, through its affiliates, provide certain services for certain Online Transactions ("AliExpress.com Supplemental Services"). The AliExpress.com Supplemental Services are provided by AliExpress.com to receive payment of funds in support of Sites for the Online Transactions. The AliExpress.com Supplemental Services are provided in accordance with the terms and conditions set out in the AliExpress.com Supplemental Services Agreement.

2.3.  Buyer Protection Plan. Without prejudice to your EU/EEA/UK statutory rights, AliExpress.com may also provide buyers a protection plan for certain Online Transactions ("Buyer Protection Plan"). You can click here if you want to have additional information about our buyer protection plan.

Your main EU/EEA/UK statutory rights include, among others, (i) withdrawal rights within 14 days; (ii) a minimum 2-year legal conformity guarantee right; and (iii) the right to terminate the contract if the seller fails to deliver the goods within the additional period of time appropriate to the circumstances after the initial delivery term. More information on statutory rights for EU consumers can be found at https://sale.aliexpress.com/__mobile/QnoLFBVfqY.htm.

You acknowledge and agree that the protection afforded to you under the buyer protection plan applies to those Online Transactions where the seller subscribed to such plan and the purchase falls within the buyer protection plan's scope, and that (i) Alipay Services under clause 3.4 of the Alipay Services Agreement and (ii) AliExpress.com Supplemental Services under clause 3.4 of the AliExpress.com Supplemental Services Agreement will not be applicable to you for such Online Transactions if seller subscribed to buyer protection plan and such plan already covers your purchase. The guarantee service will be performed, revised, suspended and/or terminated according to the agreement reached between the guarantee service provider and the seller. For the avoidance of doubt, any revision, suspension and/or termination of the EU/EEA/UK Buyer Protection Plan will not affect Online Transactions that have already taken place or that have been placed but are not yet completed at the time of the revision, suspension and/or termination of the Buyer Protection Plan.